Prime Minister Modi also disturbed, promptly directed the Department of Telecommunication to resolve
Prime Minister Narendra Modi is also upset with the problem of call-drop. According to a media report, Modi said on Wednesday that he has to face a call drop while reaching Prime Minister's residence from the Delhi airport. This information was given by Modi in a conversation with secretaries of major departments through monthly video conferencing.
Modi said: Consciousness of consumers is necessary
Modi directed the Department of Telecommunications to find out the problem as soon as possible. Also, to ensure that the mobile operators take full care of consumers' satisfaction.
Telecom Secretary Aruna Sundarajan shared the information of consumers' other complaints, including call dropping during the interaction with the Prime Minister. Then Modi told his problem.
According to media reports, the Prime Minister also asked how much penalty was taken from telecom companies on call drop. Telecom Department could not provide any information on this.
Telecom Secretary said that the charge charge of Rupees one rupee was not applicable on call drop three times. According to TRAI's Quality of Service Norms, there is a provision for more penalties in case of network problems. But mobile operators are opposing.
The Prime Minister said that the problems of telecom sector should be resolved with modern technology. Modi also directed to explore the issues of mobile network in the border areas. To prevent the use of mobile networks in anti-national activities.
Modi said: Consciousness of consumers is necessary
Modi directed the Department of Telecommunications to find out the problem as soon as possible. Also, to ensure that the mobile operators take full care of consumers' satisfaction.
Telecom Secretary Aruna Sundarajan shared the information of consumers' other complaints, including call dropping during the interaction with the Prime Minister. Then Modi told his problem.
According to media reports, the Prime Minister also asked how much penalty was taken from telecom companies on call drop. Telecom Department could not provide any information on this.
Telecom Secretary said that the charge charge of Rupees one rupee was not applicable on call drop three times. According to TRAI's Quality of Service Norms, there is a provision for more penalties in case of network problems. But mobile operators are opposing.
The Prime Minister said that the problems of telecom sector should be resolved with modern technology. Modi also directed to explore the issues of mobile network in the border areas. To prevent the use of mobile networks in anti-national activities.
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